News

Replacement Post Box

Despite reassurances from the CEO of Royal Mail that the decommissioned post box in Station Road would be replaced by the end of June, there is still no replacement. In reply to another letter from the Parish Council, on 20 July Royal Mail responded with the following apology:

"Dear Dr Bamford,

Thank you for your continued patience whilst my investigations have been carried out.

Firstly, I would like to offer you my apologies that the postbox was not installed by the end of June as I previously stated.  After liaising with the local Collections Manager, it has come to light that there was an internal miscommunication regarding the installation.  Upon my investigation, it was believed that the ground and utility searches which we are legally obliged to complete were already finalised.  Regrettably, this was not the case and I sincerely apologise for this error.  We have now taken steps to ensure that this kind of miscommunication will not be repeated.  

We are currently consulting with the local Highway Authority and relevant utility companies in the area who check for underground cabling restrictions and provide clearance of the proposed postbox site prior to installation.  We are unable to commit to an exact installation date at this stage of the process. However, due to the problems encountered already, we are doing everything we can to ensure the postbox is replaced as soon as possible. 

I deeply regret that we have let both yourself and the residents of Bentley down and hope you will accept my sincere apologies and assurances that we do understand the importance of having the postbox within the local community.  I will continue to watch over the installation process and will update you with any useful information, including the installation date once I am privy to this.

Thank you for your kind understanding on this matter.  If there is anything further I can assist with in the meantime, please feel free to contact me directly. 

Kind regards

Jake Diamont

Royal Mail - Chairman and Chief Executive Office"

[23.07.17]

 

Thank you for your continued patience whilst my investigations have been carried out.
Firstly, I would like to offer you my apologies that the postbox was not installed by the end of June as I previously stated.  After liaising with the local Collections Manager, it has come to light that there was an internal miscommunication regarding the installation.  Upon my investigation, it was believed that the ground and utility searches which we are legally obliged to complete were already finalised.  Regrettably, this was not the case and I sincerely apologise for this error.  We have now taken steps to ensure that this kind of miscommunication will not be repeated.  
We are currently consulting with the local Highway Authority and relevant utility companies in the area who check for underground cabling restrictions and provide clearance of the proposed postbox site prior to installation.  We are unable to commit to an exact installation date at this stage of the process.  However, due to the problems encountered already, we are doing everything we can to ensure the postbox is replaced as soon as possible. 
I deeply regret that we have let both yourself and the residents of Bentley down and hope you will accept my sincere apologies and assurances that we do understand the importance of having the postbox within the local community.  I will continue to watch over the installation process and will update you with any useful information, including the installation date once I am privy to this.
Thank you for your kind understanding on this matter.  If there is anything further I can assist with in the meantime, please feel free to contact me directly. 
Kind regards
Jake Diamont
Royal Mail - Chairman and Chief Executive Office

Capel Road Closures - July 2017

Suffolk County Council has given notification of two temporary road closures in Capel Road, Bentley in July. The first will be just north-west of the junction with Bergholt Road. The road will be closed in both directions between Tuesday 18 and Friday 21 July to facilitate the installation and transfer of overhead electrical cables. To view a copy of the order click here. To see a map/plan detailing the closure and diversions click here. 

The second closure will be outside the former shop and post office, between Monday 24 and Friday 28 July, to facilitate a new electrical connection. To view the relevant traffic order click here.  To see a map/plan detailing the closure and diversions click here

Replacement Mail Box.

The Parish Council wrote to the CEO of Royal Mail, expressing their extreme frustration on behalf of residents that the Post Box had not been replaced, despite numerous assurances.

The CEO's representative has responded assuring residents that the post box will be replaced by the end of June. Watch this (or that) space!

 

AONB Update for May 2017 Click here to view update.

 

 

 

 

 

Suffolk Fire & Rescue

Refuse Collections